Shipping Policy

At Megastar Coolers, we are committed to delivering our products safely, efficiently, and on time. Please review our shipping policy below for complete details.

Shipping Locations

  • We offer shipping across India.

  • For remote or non-serviceable locations, delivery timelines may vary.

Order Processing Time

  • Orders are processed within 1–3 working days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

  • Estimated delivery time is 5–10 working days, depending on the delivery location.

  • Delivery timelines may vary due to factors such as weather conditions, logistics delays, or unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be clearly mentioned at the time of order confirmation.

  • Any additional charges for special handling, bulk orders, or remote area delivery will be communicated in advance.

Packaging & Dispatch

  • All products are securely packed to prevent damage during transit.

  • Once dispatched, shipment details or tracking information will be shared with the customer (where applicable).

Damaged or Missing Items

  • If you receive a damaged or incorrect product, please inform us within 24 hours of delivery.

  • Share clear photos or videos of the product and packaging to help us resolve the issue quickly.

Installation & Unloading

  • Installation and unloading services (if required) are subject to availability and may involve additional charges.

  • Any installation-related queries should be discussed at the time of order placement.

Delays in Delivery

  • Megastar Coolers shall not be held responsible for delays caused by courier partners, natural calamities, strikes, or other events beyond our control.

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